Kanata Garden Services 1YR. Warranty
1. A One (1) year warranty exists on all workmanship performed by Kanata Garden Services provided that proper maintenance procedures are practiced upon installation completion.
A)
If at any time prior to the 1 year (or specified warranty/guarantee period) or after the actual date of completion of any work; any part of the work becomes defective or is deficient or fails due to defect in design, material or workmanship, or otherwise fails to meet the requirements of the contract, then the company, upon request of the client, shall make good of every such defect, deficiency or failure without costs for parts, equipment and/or labour both ways between company’s factory or repair depot and the point of use. It is the sole responsibility of the Contractor to make good for faulty products or workmanship within the warranty period.
B)
Kanata Garden Services is not responsible for any damages from natural material changes such as staining discolouring, efflorescence, cracking, and chipping, changes in shape that may occur on wood, poured-in-place concrete, precast concrete, asphalt, natural stone, concrete pavers or brick after installation. KGS is also not responsible for damages caused by de-icing salts or any other products applied to natural stone or concrete products.
2. A one-year (1) one-time replacement warranty exists for all plant material supplied and installed by Kanata Garden Services. It is the owners /clients sole responsibility to ensure adequate watering and maintenance of all plant material after installation, and during the warranty period. While every effort is made to locate suppliers for the plants listed above, it should be noted that specific plant selections, numbers, and sizes mentioned above are subject to substitution without notice should stock become unavailable, in which case the most suitable substitution will be made by a KGS representative.
A)
Before Acceptance and takeover by Owner: Generally, the Contractor maintains and is solely responsible for the plant material
B)
During One-Year Warranty Period: In most cases the Owner is responsible for maintenance and protection, unless the contract includes one-year maintenance by contractor. Contractor is responsible to make good for faulty products or workmanship.
C)
The guarantee includes replacing all plants (and supplying required labour) that are determined by the Reviewer to be dead at the end of the guarantee period. Plant replacements shall be made at the next appropriate season, and the conditions of the guarantee shall apply to all replacement plants for one full growing season, unless otherwise stated
D)
After the Warranty Period: The Owner is responsible, unless otherwise stated.
3. The guarantee should not apply to plants or other products damaged after Acceptance by causes beyond the Contractor’s control, such as inadequate maintenance by others, vandalism or abuse. The Contractor is considered responsible for the work until Acceptance. After Acceptance, unless otherwise specified, the Owner is considered responsible for the work, and for proper maintenance, repairs, and plant replacements.
3/10/2022
